For users in controlled network environments, properly configuring proxy settings ensures WPS Cloud Sync can function without interruption.
Incorrect proxy configuration can result in failed connections, leaving your files unsynchronized and your cloud storage inaccessible.
The process involves adjusting network settings within the WPS Office application to ensure it can route traffic through the designated proxy.
Begin by launching the WPS Office application on your computer.
Navigate to the top menu and select Tools, then choose Settings from the dropdown list.
This brings up the Configuration window.
Look for the tab labeled Cloud Sync and click to enter its configuration area.
This area lets you manage your WPS Cloud credentials and define how files are synchronized across devices.
Check for a section labeled Proxy Configuration or Internet Settings.
If you do not immediately see it, check for an Advanced Settings button or similar link that may expand additional network configuration options.
Once in the proxy configuration section, you will be prompted to choose between using a direct connection or a proxy server.
Select the option to use a proxy server.
You will then be required to enter the proxy server’s address, also known as the hostname or IP address.
Check your company’s internal documentation or contact your system administrator for the proxy details.
Specify the port through which the proxy accepts incoming connections, such as 8080 or 3128.
Always confirm the correct port with your IT team, as defaults can differ across corporate networks.
Turn on credentials authentication if your proxy demands login details.
Type in the exact username and password given by your IT support.
Verify your input carefully — a misplaced character or incorrect capitalization will cause the login to fail.
Certain proxies require you to define the protocol type: HTTP, HTTPS, or SOCKS5.
For cloud sync, HTTPS is most commonly required — select it unless instructed otherwise.
Press the “Apply” button, then click “OK” to confirm and store your changes.
WPS Office will attempt to establish a connection to the cloud servers using the new proxy configuration.
A green checkmark or “Connected” message will appear, confirming the proxy is working.
Double-check for typos and ensure your proxy permits access to sync.wps.com or similar endpoints.
On macOS and Linux, the steps are nearly identical, though the menu layout can vary.
In these cases, the Cloud Sync settings can often be accessed through the WPS Office Preferences window, which is located under the WPS Office menu on macOS or the main application menu on Linux.
Instead of manual proxy setup, your network may use an automatic configuration script (.pac) to route traffic.
If your network uses a PAC file, you may need to configure the system-wide proxy settings in your operating system instead of within WPS Office.
On Windows, navigate to Control Panel → Network and Internet → Internet Options → Connections → LAN Settings.
Once the system proxy is correctly configured, WPS Office will typically inherit these settings automatically.
Lastly, ensure that your firewall or antivirus software is not blocking WPS Office from accessing the internet through the proxy.
You may need to add WPS Office to the list of allowed applications in your security software.
After completing all steps, restart WPS Office to ensure the proxy settings are fully active.
Verify sync functionality by creating a dummy file in your cloud folder and confirming it appears on another device.
With the correct proxy setup, your cloud documents remain accessible and up to date — regardless of network restrictions.