A "Specialty" Cap Store That Forgets Hockey? Massive Inventory Gap & Wasted Hours! 🤬

I had such a terrible online shopping experience recently, and I feel compelled to share my story as a cautionary tale for anyone looking for specific merchandise. I spent so much time browsing, specifically looking for sports caps, only to realize the stock was shockingly incomplete and misleading. My immediate feeling and conclusion were: “Toutes les casquettes NFL, NBA, et baseball, pas de NHL…” How can a store specialized in caps completely omit a major sports league? I was so frustrated by this oversight that I immediately contacted customer service to voice my deep disappointment and confusion, feeling cheated out of my time.
Customer: I am extremely disappointed. I saw all your listings for NFL, NBA, and baseball caps, but where are the NHL caps?
CS Rep: I understand your frustration completely. We apologize that you couldn’t find the products you were looking for. You are absolutely correct; we do not currently carry official NHL merchandise.
Customer: Why not? If you stock literally all the other major sports, how can you just ignore the NHL? It makes no sense for a cap store to have such a massive gap.
CS Rep: That is a very fair point. We are currently navigating a change in our licensing and supplier contracts for hockey merchandise, which is why those items are temporarily unavailable online. It is a significant oversight on our part, and we apologize for listing the other sports without adequate warning about this specific exclusion.
If you cherished this article and also you would like to obtain more info about oePPeo Store nicely visit our website. Customer: “Temporarily?” I need to know when I can expect the NHL caps to be listed. Can you give me a specific timeline?
CS Rep: I cannot provide an exact date today, but if you give me your email, I can add you to a priority notification list. We are expecting the new inventory to begin appearing within the next six to eight weeks. We appreciate your patience as we resolve this.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.